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Total Quality Management
Jill Rossiter
其他書名
Mastering Your Small Business
出版Upstart Publishing Company, 1996
主題Business & Economics / Quality ControlBusiness & Economics / Small BusinessBusiness & Economics / Total Quality Management
ISBN15741003949781574100396
URLhttp://books.google.com.hk/books?id=iMrZAAAAMAAJ&hl=&source=gbs_api
註釋Gain the knowledge and develop the skills needed to implement the quality concepts in your small business. Continually improve business processes by working out how to put your customers first and involve your employees in quality