Public policies, development projects, and NGO interventions often have large gaps between the planning and execution. Standardized public policies, especially development ones, ignore the multiple contexts in which they are implemented. Local actors (those targeted by public policies or responsible for implementing them) play a major role in the implementation of planning and execution. Their many strategies for circumventing official directives and protocols follow implicit "practical norms" that are ignored by international experts. This book examines how different modes of governance that deliver services of general interest experience significant gaps between explicit rules and implicit practices, between planned actions and daily routines, in Africa and beyond.