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其他書名
An Introduction
出版South-Western Publishing Company, 1995
主題Business & Economics / Careers / GeneralBusiness & Economics / Industries / Hospitality, Travel & TourismSelf-Help / Personal Growth / SuccessTravel / General
ISBN05387124659780538712460
URLhttp://books.google.com.hk/books?id=isIFAAAACAAJ&hl=&source=gbs_api
註釋This is a self-contained textbook introduces students to all aspects of the hospitality industry: lodging, food service, travel/tourism, etc.. Current trends and issues are addressed with special emphasis on legal, ethical, and cultural issues. Students learn about the interrelationship of each aspect of the hospitlaity industry and the importance of effective communication and human relationship skills. In addition, appendices containing valuable reference and resource information related to the hospitality industry is covered.