登入選單

返回Google圖書搜尋

Drivers of Customer Satisfaction for Financial Services: Implications for Product Offerings and Service Delivery

Mayuram S. Krishnan, Mary C. Meyer, Venkatram Ramaswamy

出版	1997
URL	http://books.google.com.hk/books?id=jVg5W5PIOvoC&hl=&source=gbs_api