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Financial Services Marketing
Christine Ennew
Nigel Waite
其他書名
An International Guide to Principles and Practice
出版
Routledge
, 2006
主題
Business & Economics / General
Business & Economics / Marketing / General
Business & Economics / Economics / Microeconomics
Business & Economics / Sales & Selling / General
Business & Economics / Industries / Financial Services
ISBN
0750669977
9780750669979
URL
http://books.google.com.hk/books?id=k5P4gX5PHGUC&hl=&source=gbs_api
EBook
SAMPLE
註釋
Financial Services Marketing: an international guide to principles and practicecontains the ideal balance of marketing theory and practice to appeal to advanced undergraduates and those on professional courses such as the Chartered Institute of Banking. Taking an international and strategic view of an increasingly important and competitive sector, Financial Services Marketing adopts a fresh approach in terms of structure, and is organised around the core marketing activities of marketing for acquisition and marketing for retention. Financial Services Marketing features:
* Strong international focus: case studies and vignettes representing Asia-Pacific, Europe and the US.
* Comprehensive coverage, focusing on both B2B and B2C marketing.
* Expert insights into the latest innovations in the sector, from technological developments, CRM and customer loyalty to issues of social responsibility.
Financial Services Marketing will help both the student and the practitioner to develop a firm grounding in the fundamentals of: financial services strategy, customer acquisition, and customer development. Reflecting the realities of financial services marketing in an increasingly complex sector, it provides the most up-to-date, international and practical guide to the subject available.