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Google圖書搜尋
The Exchange
Steven Dinkin
Barbara Filner
Lisa Maxwell
出版
Productivity Press
, 2011
URL
http://books.google.com.hk/books?id=kT6AzwEACAAJ&hl=&source=gbs_api
註釋
This book introduces a process called The Exchange that will make ones job easier. It is about the kinds of conflicts that drive a manager or supervisor crazy. The book is intended for the designated problem solvers, whether official or unofficial.