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其他書名
Procedures and Technology
出版South-Western Cengage Learning, 2012-03-09
主題Business & Economics / Office AutomationBusiness & Economics / Office Management
ISBN11331108869781133110880
URLhttp://books.google.com.hk/books?id=k_6IpwAACAAJ&hl=&source=gbs_api
註釋THE OFFICE: PROCEDURES AND TECHNOLOGY, 6E, International Edition is a comprehensive text for courses in the office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.