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The Office
Mary Ellen Oliverio
Bonnie Roe White
William Robert Pasewark
其他書名
Procedures and Technology
出版
South-Western Cengage Learning
, 2012-03-09
主題
Business & Economics / Office Automation
Business & Economics / Office Management
ISBN
1133110886
9781133110880
URL
http://books.google.com.hk/books?id=k_6IpwAACAAJ&hl=&source=gbs_api
註釋
THE OFFICE: PROCEDURES AND TECHNOLOGY, 6E, International Edition is a comprehensive text for courses in the office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.