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其他書名
Defusing Violence in the Workplace
出版Irwin Professional Pub., 1994
主題Business & Economics / Human Resources & Personnel ManagementBusiness & Economics / ManagementSocial Science / Criminology
ISBN07863018999780786301898
URLhttp://books.google.com.hk/books?id=l0cPAQAAMAAJ&hl=&source=gbs_api
註釋A ground-breaking work which provides a unique, seven-step benchmark model for dealing with this damaging phenomenon. Included in this invaluable resource: a background on the many forms of workplace violence, including how to recognize the warning signs; guidelines for safe hiring, disciplinary, & termination practices; ways to manage critical workplace violence incidents.