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出版A&C Black, 2012-06-30
主題Political Science / Labor & Industrial RelationsSocial Science / GeneralBusiness & Economics / Labor / GeneralBusiness & Economics / General
ISBN18496646689781849664660
URLhttp://books.google.com.hk/books?id=lJnS2M9OuU0C&hl=&source=gbs_api
EBookSAMPLE
註釋This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com.

Trouble in the workplace - whether it is bullying, harassment or stress - is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations - and talk of 'bullies' and 'victims' - towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.