登入選單
返回Google圖書搜尋
其他書名
The Underestimated Safety Risk
出版Ashgate, 2001
主題Business & Economics / GeneralTechnology & Engineering / Aeronautics & AstronauticsTechnology & Engineering / Engineering (General)Technology & Engineering / Civil / GeneralTechnology & Engineering / MechanicalTechnology & Engineering / Environmental / GeneralTechnology & Engineering / Industrial Health & SafetyTransportation / Aviation / GeneralTransportation / Aviation / Commercial
ISBN07546132599780754613251
URLhttp://books.google.com.hk/books?id=nIZPAAAAMAAJ&hl=&source=gbs_api
註釋This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines. It also builds a synergistic model addressing the traditional conflict between safety and service objectives. Incorporating a diffusion of air traveller tension, a Passenger Risk Management Model leads to a strategic approach for reducing incidents of Air Rage.