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Digital Service Platforms
Kyeong Kang
出版
IntechOpen
, 2021-11
主題
Business & Economics / Commerce
ISBN
1839691018
9781839691010
URL
http://books.google.com.hk/books?id=nZvezgEACAAJ&hl=&source=gbs_api
註釋
E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more.
