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Google圖書搜尋
Reorganizing for Customer and Patient Care Manual
Daniel Farb
出版
UniversityOfHealthCare
, 2004-06
主題
Business & Economics / General
Business & Economics / Customer Relations
Medical / General
Medical / Caregiving
Medical / Education & Training
Medical / Health Care Delivery
ISBN
1594910189
9781594910180
URL
http://books.google.com.hk/books?id=nfs8PQAACAAJ&hl=&source=gbs_api
註釋
Includes an overview of basic concepts in administering a customer care program, evaluating your corporate culture, encouraging your employees, using surveys, and using the internet. This work contains many short suggestions and principles followed immediately by interactive questions and applications.
