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Total Quality Management in Education
Hedley Shaw
出版CRAC, 1995
ISBN18532489249781853248924
URLhttp://books.google.com.hk/books?id=ov6YAAAACAAJ&hl=&source=gbs_api
註釋Intended to be used as an introduction to total quality management for an organization and its staff. This title includes guidance notes, tools and instruments, INSET materials and case studies to illustrate the effective application of principles