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Release and Deployment
Daniel McLean (ITSM Consultant)
其他書名
An ITSM Narrative Account
出版IT Governance Publishing, 2015
ISBN18492878059781849287807
URLhttp://books.google.com.hk/books?id=pPl0zQEACAAJ&hl=&source=gbs_api
註釋Based on the real-life experience of the author and other ITSM practitioners, this book explains the common pitfalls of release and deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. --