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Communicating with Seniors
註釋This publication aims to share what has been learned over the past decade, through research & practical experience, about communication with seniors. The first section examines what is known about Canadian seniors and how their characteristics might influence communication choices. The second section compares communication media, both new and traditional, to assess their suitability for communication with seniors. The third section applies what is known about senior audiences & communication and offers tips on the content & design of messages intended for seniors. The final section is a resource list & bibliography of sources of further information about communicating effectively, especially with older persons.