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PERFORMANCE MANAGEMENT: Measure and Improve the Effectiveness of Your Employees
註釋This book explains how managers and supervisor can provide direction whether or not they have been given clear direction themselves.The second role is to communicate expections.The chapter explain how to identify behaviours that lead to resultts and how to measure performance.The next role is to equip people with skills,information,and tools so they can succeed.This book deals with all these relevant chapters.