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The Hidden Power of Social Networks
Robert L. CrossAndrew Parker
其他書名
Understanding How Work Really Gets Done in Organizations
出版Harvard Business Review Press, 2004-06-02
主題Business & Economics / Management
ISBN16336915359781633691537
URLhttp://books.google.com.hk/books?id=q3sOCwAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done - and helps them identify ways they can influence these social networks to improve performance and innovation. In The Hidden Power of Social Networks, Cross and Parker, experts in "social network analysis"—a technique that visually maps relationships between people in large, distributed groups - apply this powerful tool to management for the first time. Based on their in-depth study of sixty informal employee networks in well-known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.