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Consumer ADR in Europe

Christopher J. S. Hodges

出版	Hart Publishing Limited, 2012
ISBN	14725660099781472566003
URL	http://books.google.com.hk/books?id=q7_dvQEACAAJ&hl=&source=gbs_api

註釋

This is the first systematic comparative study into how consumer ADR systems (usually ombudsmen and médiateurs) work, the differing national architectures within which they operate and how they can be improved. This is a ground-breaking work that will have a major impact on European legal systems.