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No One of Us is as Strong as All of Us
Daniel McLean
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出版IT Governance Ltd, 2012-08-23
主題Business & Economics / ManagementBusiness & Economics / Operations ResearchBusiness & Economics / Project ManagementCOMPUTERS / GeneralCOMPUTERS / Computer LiteracyComputers / Computer ScienceCOMPUTERS / Information TechnologyCOMPUTERS / Machine TheoryCOMPUTERS / ReferenceCOMPUTERS / Hardware / General
ISBN18492841219781849284127
URLhttp://books.google.com.hk/books?id=rLR5AgAAQBAJ&hl=&source=gbs_api
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註釋The narrative style of the book will help readers understand resistance to change and the lack of empathy that exists between IT and the business it supports. It illustrates through dialog the discovery of the value of ITIL processes and is an ideal book for newly trained ITIL practitioners, making for a great team discussion tool.