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Communication Problem Solving

其他書名	The Language of Effective Management
出版	Wiley, 1990-09-07
主題	Business & Economics / Small BusinessBusiness & Economics / General
ISBN	04719202669780471920267
URL	http://books.google.com.hk/books?id=ru0qu1BClCcC&hl=&source=gbs_api

註釋Today's organizations and corporations often encompass several different and somewhat independent branches, departments and specialized activities, employing a diversity of people. The coordination of all of the areas is essential to the success of an organization. Shows how to communicate effectively with people on whom managers rely but over whom they may exercise no authority. The problems of communicating within a superior-subordinate relationship and communicating laterally are addressed, and the basic linguistic and behavioral skills necessary for productive communication are developed. The interaction of what actually goes on within an organization and between its various groups are brought to light, and steps for communicating to effect coordination of these groups and the organization as a whole are detailed.