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The Human Touch
Philippa Thomas
Debra Paul
James Cadle
其他書名
Personal Skills for Professional Success
出版
BCS, The Chartered Institute
, 2012-12-15
主題
Business & Economics / General
Business & Economics / Business Communication / General
Business & Economics / Careers / General
Business & Economics / Management
Self-Help / Personal Growth / Success
ISBN
1780171374
9781780171371
URL
http://books.google.com.hk/books?id=sFFW6mDJfWEC&hl=&source=gbs_api
EBook
SAMPLE
註釋
All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; managing conflict; presentation skills; coaching and mentoring; and problem solving.