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Excellence in the Public Sector
M. ConnerS. KnottB. Bulman
其他書名
Redesigning the Patient/User Experience
出版Kingsham Press, Limited, 2002-04
主題Business & Economics / Total Quality ManagementSocial Science / Human Services
ISBN19042351159781904235118
URLhttp://books.google.com.hk/books?id=t1izAAAACAAJ&hl=&source=gbs_api