登入選單
返回Google圖書搜尋
Use of Web-based Rider Feedback to Improve Public Transit Services
Kari Edison WatkinsYanzhi (Ann) XuSusan BregmanKathryn Coffel
出版Transportation Research Board, 2015
ISBN03093087129780309308717
URLhttp://books.google.com.hk/books?id=u599nQAACAAJ&hl=&source=gbs_api
註釋"TRB's Transit Cooperative Research Program (TCRP) Report 179: Use of Web-Based Rider Feedback to Improve Public Transit Services provides toolkit of practices, emerging platforms, and promising approaches for customer web-based and electronic feedback to help improve public transit services. Part I of the report identifies promising practices among transit agencies and other industries using in-house or third-party web-based and mobile platforms. These mobile platforms are meant to engage customers and provide guidance on managing web-based feedback. Part II includes a Tool Selection Guide to assist transit agencies with selecting a web-based feedback tool based on their needs." €--Publisher's description