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Lessons from the Heart of American Business
Gerald GreenwaldCharles Madigan
其他書名
A Roadmap for Managers in the 21st Century
出版Hachette UK, 2001-02-22
主題Fiction / General
ISBN07595210189780759521018
URLhttp://books.google.com.hk/books?id=uc81AQAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋One of America's most respected executives offers his management insights on how to do business now -- and into the next century.
Since taking over as chairman and chief executive officer of United Airlines, Gerald Greenwald has seen operating margins and productivity go up, labor grievances go down, and the stock price more than double. In LESSONS FROM THE HEART OF AMERICAN BUSINESS, Greenwald shares his extraordinary experiences and insights on how businesses in America operate today. He discusses such pressing management issues as:
  • An aging workforce
  • Corporate ethics
  • Dealing with layoffs
  • Building trust with employees
  • Office politics

Greenwald also explores business practices and behavior in the second half of the 20th century, and the important lessons they can teach business folks about how to manage in the future.