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Organizational Design in Public Administration

其他書名	Typology of Project Management Offices
出版	Project Management Institute, 2014
URL	http://books.google.com.hk/books?id=ucnqoQEACAAJ&hl=&source=gbs_api

註釋The aim of this paper is twofold. First, it proposes an empirical typology of project management offices (PMOs) based upon four types of projects: (1) engineering and construction, (2) information system and technology, (3) business processes, and (4) new product/service development. Our findings lead us to propose a PMO typology for public administration. PMO types are described according to their strengths or weaknesses in terms of organizational characteristics, project characteristics, structural characteristics, functions, and performance. Second, the paper aims to enlighten and elucidate the organizational process involved in managing multiple concurrent projects. This is particularly challenging in public administration, where hierarchy and bureaucracy are pervasive. Moreover, public administration is not a single, monolithic entity. Rather, it usually comprises a collection of multiple organizations that differ in status, some of them departments, others agencies. Strong pressures from national auditors to achieve better results with public funds have created a considerable impetus to search for better approaches to project management. This paper is based on a survey of 114 entities belonging to 42 departments and agencies within a single public administration. Each of these entities performs activities related to the management of multiple projects. Furthermore, the paper provides a unique internal view of the vastness of such activities within government. This paper's main contribution to the academic field is to enrich existing knowledge about organizational design in project management within the specific context of public administration, both in terms of the organization and the process of organizing. Contributions to the professional field range from providing a description of a public administration reality to nurturing the design work of decision-makers through an empirically validated PMO typology. Our findings may help in understanding a situation and open up new avenues for the future in the field of project management organizational design.