The core of this book is the 100-Day Plan, a step-by-step model for reducing errors and recapturing costs. Use the plan strategies to galvanize your staff to reduce errors, establish processes for attacking errors, evaluate how well interventions are working, and recover lost productivity. The book also explores the many factors that accelerate the reduction of medication errors and those that can slow improvement work.

Get your organization started by using the Organizational Assessment and Planning Guide contained in the last chapter. These tools are also available online in a workbook format that can be printed and copied for use in your organization.