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Feedback That Works: How to Build and Deliver Your Message, First Edition
Sloan R. Weitzel
出版Center for Creative Leadership, 2018-05-01
主題Business & Economics / LeadershipBusiness & Economics / EducationBusiness & Economics / Management
ISBN16049168779781604916874
URLhttp://books.google.com.hk/books?id=v-c2DwAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋This is the first edition of this title. A revised edition has now been released (9781604919219). Effective feedback, whether it's meant for your boss, your peers, or your direct reports, is built around three ideas. One, focus on the situation. Two, describe the other person's behavior you observed in that situation. And third, describe the impact that behavior had on you. The result is a message that is clear and that can inspire action and productive change