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Top Tasks: A How-to Guide
Gerry McGovern
出版Lulu.com, 2018
主題Computers / General
ISBN19164446019781916444607
URLhttp://books.google.com.hk/books?id=v2ZyDwAAQBAJ&hl=&source=gbs_api
EBookSAMPLE
註釋Essence of Top Tasks is a prioritized list of what matters most to customers. You then continuously improve these top tasks based on evidence of customers trying to complete them. Developed as a result of 15 years of research and practice. Implemented by some of the world's largest organizations: Cisco, Microsoft, NetApp, IBM, Google, European Union, Toyota, Tetra Pak, and hundreds more. More than 300,000 customers have participated in Top Tasks studies in over 40 countries and 30 languages.