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註釋Training & Development: Communicating for Success presents a comprehensive, step-by-step approach to developing training programs organized around the Needs-Centered model of training.

The text provides students and future trainers with practical "how-to" strategies for training and for designing training programs. Rooted in contemporary instructional communication research, the book suggests that every aspect of developing a training program should be based upon trainee needs. Students are exposed to web-based training and new training technologies and learn how the internet plays a role in training and development. The text also presents students with information about career opportunities in training and development and exercises for practicing and applying what they've learned.