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Disney's Hollywood Studios
J. Jeff Kober
其他書名
From Show Biz to Your Biz
出版Theme Park Press, 2014-04-28
主題Business & Economics / GeneralTravel / General
ISBN19415000219781941500026
URLhttp://books.google.com.hk/books?id=vTaXoAEACAAJ&hl=&source=gbs_api
註釋Guests at Disney's Hollywood Studios become the stars in a theme park experience like no other. In this behind-the-camera book, you'll find out how Disney does it, and how you can use the same techniques to bring some show biz into your biz, with your customers the stars. Former Disney University leader J. Jeff Kober shares little-known stories behind dozens of park attractions, restaurants, and shops, and teaches you how to use Disney's peerless storytelling and customer service secrets to take your life and your business to new heights. From the "ugly ducklings" of Min and Bill's Dockside Diner (and how to turn your own weaknesses into strengths) to Toy Story Midway Mania (and how to prevent "mania" from undermining your success), Kober takes you on a tour of Disney's Hollywood Studios that will change how you view the park - and how you view your own life, both personal and professional. --