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Putting Total Quality Management to Work
Marshall SashkinKenneth J. Kiser
其他書名
What TQM Means, how to Use It, & how to Sustain it Over the Long Run
出版Berrett-Koehler Publishers, 1993
主題Business & Economics / Quality ControlBusiness & Economics / Total Quality Management
ISBN18810522309781881052234
URLhttp://books.google.com.hk/books?id=va4AQT6vvWIC&hl=&source=gbs_api
EBookSAMPLE
註釋This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.

This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.