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Managing Performance in the Public Sector
Gerrit Van der Waldt
其他書名
Concepts, Considerations and Challenges
出版Juta and Company Ltd, 2004
主題Business & Economics / ManagementBusiness & Economics / Management ScienceBusiness & Economics / Industries / GeneralPolitical Science / Public Affairs & Administration
ISBN07021651669780702165160
URLhttp://books.google.com.hk/books?id=vlXx-6GSNXQC&hl=&source=gbs_api
EBookSAMPLE
註釋Monitoring and ensuring effective, efficient, and economic use of resources in the public sector is addressed in this critical analysis. The importance of tracking performance for good governance is considered, as are the benefits of designing a departmental and human performance management system. Particular attention is paid to the difficult task of measuring worker performance in the public sector, where a wide array of unquantifiable variables must be examined. Various performance models, such as the Excellence Foundation and the Balance Scorecard, provide an invaluable resource of concepts, considerations, and challenges for improving public sector performance.