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註釋"I'd prescribe this book for every patient entering a hospital" Robert Galvin, M.D. Director of Global Healthcare General Electric "David Shulkin is a national role model for all hospital CEO's who want to walk the walk and talk the talk with real integrity, brutal honesty, and a total can do attitude,-- I hope other hospitals are listening" David B. Nash, M.D., MBA Founding Dean, the Jefferson School of Health, Policy and Population Health "Full of great, useful information, patients and families should read this book to be better informed and get better healthcare" Maulik S. Joshi, Dr.P.H. CEO, Network for Regional Healthcare Improvement "Just what the doctor ordered! This book, edited by one of the world's leaders in hospital quality, provides insights that every hospitalized patient needs to keep themselves safe. Read it and stay well." Robert Watcher, M.D. Professor and Chief of the Division of Hospital Medicine UCSF Medical Center "An exceptionally valuable books that every patient, family member, and caregiver should read" Ken Raske President, Greater New York Hospital Association "Shulkin in this book has given patients an inside look at how to actively participate in helping even the best healthcare professionals improve their performance. Don't leave home without it" Larry Wellikson, M.D. CEO, Society for Hospital Medicine