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The Conflict Resolution Training Program
Prudence B. KestnerLarry Ray
其他書名
Participant's Workbook
出版Wiley, 2002-01-09
主題Business & Economics / Conflict Resolution & MediationBusiness & Economics / General
ISBN07879558179780787955816
URLhttp://books.google.com.hk/books?id=woinuAEACAAJ&hl=&source=gbs_api
註釋The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques. This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts. Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.