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ORGANIZING FOR HIGH RELIABILITY: THE MINDFUL SUPPRESSION OF INERTIA. WORKING PAPER #9710-25.
KARL E. WEICK, KATHLEEN M. SUTCLIFFE & DAVID OBSTEFELD
出版1997
URLhttp://books.google.com.hk/books?id=xEzUAlXbY44C&hl=&source=gbs_api