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Fundamentals of Selling
Charles M. Futrell
其他書名
Customers for Life Through Services
出版McGraw-Hill/Irwin, 2013
主題Business & Economics / Sales & Selling / General
ISBN12590605519781259060557
URLhttp://books.google.com.hk/books?id=ySHCNAEACAAJ&hl=&source=gbs_api
註釋Fundamentals of Selling, 13e trains readers on a detailed, yet broad, step-by-step selling process that is universal in nature. Numerous sales personnel in the industry today have commented on how this market-leading textbook reflects what they do on sales calls with prospects and customers. The goal of Fundamentals of Selling has always been to demonstrate to students the order of steps within the selling process; provide numerous examples of what should be in each step; and show how the steps within the selling process interact with one another. Combined with up-to-date content and a strong ethical focus, the 13th edition of Fundamentals of Selling teaches sales the way a mentor would: with a strong, practical focus that puts the customer first.