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Management of Bureaucrats and Public Service Delivery

其他書名	Evidence from the Nigerian Civil Service
出版	Centre for Economic Policy Research, 2016
URL	http://books.google.com.hk/books?id=zAuwDAEACAAJ&hl=&source=gbs_api

註釋We study how the management practices bureaucrats operate under correlate to the quantity of public services delivered, using data from the Nigerian Civil Service. We have hand-coded independent engineering assessments of 4700 project completion rates. We supplement this with a management survey in the bureaucracies responsible for these projects, building on Bloom and Van Reenen [2007]. Management practices matter: increasing bureaucrats' autonomy is positively associated with completion rates, yet practices related to incentives/monitoring of bureaucrats are negatively associated with completion rates. Our evidence provides new insights on the importance of management in public bureaucracies in a developing country setting.