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其他書名
Beyond Quality Circles
出版Wiley, 1984
主題Business & Economics / Decision-Making & Problem SolvingBusiness & Economics / Quality Control
ISBN04718907239780471890720
URLhttp://books.google.com.hk/books?id=zCuHQgAACAAJ&hl=&source=gbs_api
註釋Abstract: A text for managers provides an individualized, self-study program which will enable managers to lead productive teams. It also serves as a training guide to aid the managers and the team in learning basic problem solving and team interaction skills. The text materials is organized among 6 principle themes: the appropriateness, rationale, and establishment of a good productivity team; the 5-step problem-solving skills cycle (problem identification; team organization; developing the facts; data analysis; and selecting the best solution from a set of alternatives); and the development of specific team leadership skills (the team leader shared-responsibility role; methods for maximizing team interactions; and technicques for vitalizing team growth). Many exercises, checkpoints, figures, and review sessions are presented throughout the text. (wz).