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Staff Appraisal and Development
註釋Cover -- Half Title Page -- Title Page -- Copyright Page -- Original Title Page -- Original Copyright Page -- Foreword by Bernard Ungerson, C.B.E. -- Authors' Preface -- Contents -- 1 The Need for Appraisal -- Pre-Eminence of Human Resources -- Need for a Dynamicappraisal System -- 2 The Use of Report Forms in Appraisal -- Obtaining Reliable Assessments -- Requirements of a Reporting System -- Design of Report Forms -- Training in Reporting -- Reaching Common Standards -- Limitations of Written Staffre Ports -- 3 Survey of Staff Appraisal Schemes -- Early Surveys -- The IPM Review 1973 -- Our Own Survey 1975 -- Staff Reports -- Appraisal Interviews -- Time Spent -- Main Objectives of Appraisal -- Written Records -- Training in Appraisal -- Trade Unions -- Evaluation -- Main Strengths and Weaknesses -- 4 The Problems of Appraisal -- Reconciling Different Functions -- Common Criticisms of the Appraisal Interview -- Theoretical Objections to Appraisal -- Practical Problems -- 5 Conditions for Successful Introduction of an Appraisal Scheme -- Support From Top Management -- Careful Planning and Preparation -- Effective Implementation and Feedback -- Avoid Close Linkage with Pay -- Monitoring to secure progressive improvement -- Keep the Scheme Simple -- 6 The Approach to Staff Appraisal and Developmentin the British Civil Service -- General Background -- The Personnel Management Package -- The Annual Confidential Report -- Promotability and Potential -- Reporting Standards -- The Appraisal Interview -- The Career Interview -- 7 The Appraisal Interview or Job Appraisal Review -- Purpose of the Appraisal Interview -- Preparation for the Interview -- Agenda for the Interview -- Roles Played by the Interviewer -- Hints on Technique -- Notes During and After the Interview -- Reports -- Feedback -- The Style of Interview -- The Manager as Appraiser