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Introduction to Reference Work: Reference services and reference processes

William A. Katz

出版	McGraw-Hill, 1987
主題	Education / GeneralLanguage Arts & Disciplines / Library & Information Science / General
ISBN	00703353899780070335387
URL	http://books.google.com.hk/books?id=N93gAAAAMAAJ&hl=&source=gbs_api

註釋

V.1. Basic information sources. v.2. Reference services and reference processes.