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Physician-patient Relations
Henrie MoiseAmerican Medical Association
其他書名
A Guide to Improving Satisfaction
出版American Medical Association, 1999
主題Business & Economics / Careers / GeneralMedical / GeneralMedical / Health Care DeliveryMedical / Physician & Patient
ISBN08997098189780899709819
URLhttp://books.google.com.hk/books?id=eqNpAAAAMAAJ&hl=&source=gbs_api
註釋Cultivate the optimal physician-patient relationship. Assure patient satisfaction and loyalty by offering more efficient, patient-friendly service. This unique text offers concise, step-by-step strategies to manage the unique challenges of physician-patient interaction. Drawing from the latest consumer and professional literature, Physician-Patient Relations presents techniques and suggestions that are easily integrated into any practice setting. This valuable guide will enable you to: -- handle scheduling delays, -- streamline administrative functions, -- assess patient satisfaction, -- communicate more effectively, and -- respect patient rights.